Terms of use

1. General terms of use

The following terms and conditions will apply to the use of the online store with the brand Agora Art Gallery which is located at www.agoragallery.gr. Every user who enters and uses the services of the online store is considered to consent and unconditionally accepts the following terms expressed herein, without exception. If a user does not agree with these terms, then he must refrain from using the online store and from any transaction with it.

1.1. Terms of use

Agora Art Gallery reserves the right to freely modify or revise the terms and conditions of transactions from the online store, whenever it deems necessary, and undertakes to inform consumers of any change, through the pages of this electronic store. Contracts through the online store can be drawn up in the English language.

1.2. Information & products provided

Agora Art Gallery in good faith, is not responsible and is not liable for errors in prices, features specifications and photos of products listed in the online store and can ensure that there are no errors for any reason during the import and / or update of prices, features, specifications and photos of a product. Furthermore, the company is not liable and is not responsible for any technical or typographical errors, which can not be predicted or have occurred unintentionally or due to interruption of the website or due to force majeure.

1.3. Limitation of liability

The company Agora Art Gallery in the context of its transactions from the online store is not responsible for further damages that may arise from the execution or non-execution of orders or from the delay of execution, for any reason. The online store with the Agora Art Gallery brand can provide no guarantee for the availability of the products, but undertakes to inform the customers in time about the non-availability. The online store provides the content (eg information, names, photos, illustrations), products and services available through the website "as is". In no case is Agora Art Gallery liable or criminally liable for any damage (positive, special or negative, which indicatively and not restrictively, divisively and / or cumulatively consists in loss of profits, data, lost profits, monetary satisfaction, etc.) which may be suffered by a visitor of the online store or a third party due to the operation or not and / or the use of the website and / or inability to provide services and / or products and / or information available from him and / or from any unauthorized interference of third parties in products and / or services and / or information available through it.

1.4. Intellectual property rights

All content in the online store, including badges, badges, images, graphics, photos, drawings, texts, etc. are the intellectual property of Agora Art Gallery and are protected under the relevant provisions of Greek law, European law and international conventions.

It is forbidden to copy, transfer or create a derivative work based on this content or mislead the public about the actual provider of the online store. Reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the content in any way or medium for commercial or other purposes is permitted only with the prior written consent of Agora Art Gallery or any other copyright holder. The names, images, logos and insignia representing the online store under the Agora Art Gallery brand or third parties and their products or services are the exclusive trademarks of the company or third parties protected by the respective trademark laws. Their appearance on the website should in no way be construed as a transfer or assignment of their license or right of use.

1.5. User responsibility

Users agree and undertake not to use the online store under the Agora Art Gallery brand for:

1. posting, publishing, e-mailing or otherwise transmitting any content that is illegal for any reason, causing unlawful infringement and damage to Agora Art Gallery or any third party, or encroaching on the privacy or confidentiality of any information
2. sending, publishing, sending by e-mail or transmitting in other ways any content that offends users' morals, social values, minority, etc.
3. post, publish, e-mail or otherwise transmit any content for which users do not have the right to transmit in accordance with the law or applicable contracts (such as inside information, proprietary and confidential information acquired or disclosed as part of work relationships or covered by confidentiality agreements),
4. posting, publishing, e-mailing or otherwise transmitting any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of others;
5. send, publish, e-mail, or otherwise transmit any material that contains software viruses or any other code, files, or programs designed to interrupt, damage, corrupt, or equip any software or computer hardware,
6. intentional or unintentional violation of applicable law or regulations,
7. harassment of third parties in any way,
8. collect or store personal data about other users.

1.6. Links to this website

Some links in this area will let you leave the Agora Art Gallery website. The related websites are not under the control of the company and the company is not responsible for the contents of any related website or any link contained in a related website, or any changes or updates to such websites. The company is not responsible for network broadcasts or any form of transmission received from any linked website. The company provides these links to you only as a convenience and the inclusion of any link does not imply endorsement by the company of the website.

Online store prices are subject to change at any time without notice.

In any case, although we make every effort to accurately indicate the details, features and prices of the products we quote in our online store, we can not rule out the possibility of typographical or technical errors in product prices and features. Agora Art Gallery is not liable and is not responsible for any errors in prices and / or features of the products and can not guarantee that there will be no errors for any reason when importing and / or updating the price and / or features of a product. There may be an error in updating the price of the product and it presents an unusually low or high price in relation to its market value. In the context of good faith and for your own protection, in case you see such a product, please contact us before ordering this product.

1.7. Secure transactions

All card payments are processed through Alpha Bank's "Alpha e-Commerce" electronic payment platform and use TLS 1.2 encryption with 128-bit encryption protocol (Secure Sockets Layer - SSL). Encryption is a way of encrypting information until it reaches its intended recipient, who will be able to decrypt it using the appropriate key.

2. Privacy policy

Agora Art Gallery recognizes the importance of the issue of the security of Personal Data, as well as electronic transactions and has taken all necessary measures, with the most modern and advanced methods, to ensure maximum security. All information related to users' personal information is kept confidential.

By using the Agora Art Gallery online store and its services, you accept the terms under which it handles your personal data. See more details on the Privacy Policy page.

3. Orders

3.1. Personal account & order

You do not need to create a personal account to order in our online store.

Once you go to the checkout, in the first step select "Complete as a guest" to make your purchases without creating an account. However, by creating your personal account, you are given the opportunity to save personal information and shipping addresses so that you do not have to write them in each of your orders. You will also be able to use the Wishlist.

3.2. Phone orders

You can place your order by phone at 00302751076873 daily from 06:00 a.m. until 11:00 p.m. Please note the code and price of the products you want to order.

3.3. Order status

If you are a registered customer, to see the status of your order, visit the "My Orders" page from the "Account" menu at the bottom of the page. From there, select your current order to see how it evolves.

Whether you are registered or not, you will receive an informative email every time the status of your order changes.

3.4. Order cancellation

Contact us at 00302751076873 or This email address is being protected from spambots. You need JavaScript enabled to view it. to see if it is possible and what the cancellation process will be.

3.5. Wishlist

Wish List is a service that allows you to add products that you plan to buy in the future or make a gift. The products in the Wish List can be transferred to the Shopping Cart whenever you want. To add a product to the Wish List, click "Add to Wish List" with the heart symbol.

4. Payment methods

In our online store you can pay with the following payment methods.

4.1. Credit, debit or prepaid cards

It is possible to pay for your order with credit, debit and prepaid cards of Visa, Mastercard, Maestro, Visa Electron.

To enter your card details, you are transferred to the secure system of Alpha Bank and after the successful payment, you return to our online store.

4.2. Bank account deposit

The deposit can be made in the following bank account:

ALPHA BANK
ΙΒΑΝ:GR2801405410541002002015402

Send us the copy of the bank payment order by e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. or inform us by phone at 00302751076873.

Once we have identified your payment, we will send you your order immediately.

4.3. Pay on delivery

It is possible to pay for your order by cash on delivery at your place.

For orders that have cash on delivery as the selected method of payment, there is a possibility of telephone confirmation.

4.4. Payment in the store

It is possible to pay for your order upon receipt of your order in our store.

Payment for orders in our store can be made in cash, credit or debit card.

For orders that have the payment as the selected method of payment in the store, there is a possibility to be preceded by telephone confirmation.

4.5. PayPal

It is possible to pay for your order through PayPal.

5. Shipping

5.1. Shipping charges

The following shipping costs apply to light products (eg jewelry):

• For orders shipped to Greece, shipping costs are € 5.
• For orders shipped to the EU shipping costs are € 10.
• For orders with shipping outside Greece and the EU shipping costs are 15 €.

Many of our products are heavy and their shipping costs vary. You can see the cost if you add the product to the cart and:

1. go to cart and use the "Calculate Taxes & Shipping" form
2. or go to the 4th step of the checkout entitled "Delivery Method".

5.2. Shipping methods

Orders are sent with the private transport company Geniki Taxidromiki or the public courier service ELTA Courier.

All orders are shipped the next business day from the date they are made. Once your order has been shipped, you will receive a confirmation email. Orders are not processed, shipped and delivered on weekends or public holidays.

If you are absent at the time of delivery, the distributor will leave a note with the contact details of the company, so that you can arrange to go again at a time that will serve you best.

6. Products return

6.1. Return conditions

You have the right to request a "refund" and return the products, or to request their replacement with another product or products, strictly within fourteen (14) days from the date of receipt of the order.

In this case you are charged with:

• The cost of transporting the products.
• Insurance costs.
• Customs clearance costs for countries outside the European Union.

Prerequisites for your application to be accepted are each product to be returned to:

• Be in its original excellent condition, intact and unused, in its packaging.
• Have been received, inspected and approved by the company.
• Be accompanied by the original receipt and all other purchase documents.
• Have not already been changed.

If the value of the new order is lower than the value of the original order, the company will not refund the difference. This difference will be credited to the customer's name for future purchases.

Caution

For orders from countries outside the European Union (category D), customs clearance of products in the country of delivery is an additional cost and is borne by the recipient. The charge is calculated differently for each country, according to the taxes applied at its customs. Our customer service department will fully inform you via email about the costs that will be charged to your order.

6.2 Return procedure

The procedure followed is as follows:

1. Notify by email at or by phone within the above deadline.
2. You will then be sent the special "refund" form which you will complete.
3. Submit us the above document completed via email at This email address is being protected from spambots. You need JavaScript enabled to view it..

Return address

Agora Gallery
District Nafplio - Corinth road, Argolida, 21200